Customer Rating:  
Summary: Good deal for the casual cycler
Comment: These panniers are priced right for weekend casual riding. I was able to buy a set for both my wife and I for less than it would cost to buy a single set from my local bicycle store. The panniers install and can be removed very easily. They are roomy and the multiple pockets come in handy. The quality is more than sufficient for our casual use, but I cannot comment on how they would hold up for cross country riding. Overall, I'm pleased that I purchased this product.
Customer Rating:
Summary: They get the job done
Comment: I bought these panniers on a whim and toured 7,000 miles with them. They worked well for me. These things are probably the cheapest panniers you can buy, so you shouldn't expect them to work wonders.
That being said, they are not waterproof. Also, the bottom attachment is a hook on an elastic wire thing. It's true, the hook will constantly slide off the rack, causing your panniers to jump off and consequently cause you to wreck if you don't do something about it. This is not an issue if you use a little ingenuity.
To solve this issue, just take two thick cable ties (aka: zip ties) and tie them onto the bottom of your rack near where the pannier hook attaches. With two cable ties adjacent to where the hook attaches to your rack, the hook cannot slide off. The hook will try to slide off to the left and right but will instead bump into the cable ties and go nowhere. Problem solved.
Additionally, and as another reviewer has mentioned, the elastic wire line with the hook on the end is too long. You have to feed it through a couple plastic loops on the back of the pannier to make it shorter.
After I made both these changes, the panniers were great. I've hit every cavernous train track in America and my bags have always stayed attached. When I biked through very heavy rain, about half of the contents in my bags got wet. I didn't really care. I like these bags.
Customer Rating:
Summary: They fell off three times today.
Comment: These panniers fall off easily if they are not weighed down with at least five pounds of stuff. The hooks (they are not clips) that connect them to the top of the rack are small and at least one comes off nearly every time I ride. Sometimes when that happens, the pannier wears against my spokes. After less than a year of use, small holes are appearing due to that wear. The bungee cords that hook onto the lower part of the rack are not sufficiently taut to keep the bags in place, so I looped them around one of the plastic loops that it travels through before hooking them onto the lower part of the rack.
All told, you're better off buying a nicer and more expensive pair of panniers that have a decent and reliable way of hooking the panniers onto the bike. These are worth even less than what you pay for them. I will probably buy some new panniers after using these for less than one year.
Customer Rating:
Summary: Pretty good carrier bags! Love them.
Comment: I purchased these bags with the intent to carry my laptop, headset, a book or two, and plenty of other smaller items to work and back. It has plenty of space for what I take to work (and I take carry about 30lbs to work every day).
They attach pretty easily to the bike rack and are fairly quick to remove.
The one thing that made me give a 4 star was that I had to throw on an extra bungee chord to help hold it down on the rack. The chords that came attached to the bags are a little weak and thought maybe if I were to hit a large bump they would come loose.
Other than that, they work perfectly and have not had any problems with them to date. Hope this helps.
Customer Rating:
Summary: Love it
Comment: I haven't used it in rain yet, but as of yet I do not regret the purchase at all. We use it for shopping, to carry our rock climbing stuff and when riding to the beach. The reflectors are a great addition when driving by night.
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