Customer Rating: 
Summary: Must install correctly
Comment: This product must be installed correctly to operate correctly(Obvious, huh?). I originally didn't study the examples given and just installed it to however it seemed to work and I had the same complaint as the negative reviewer: The bottom bar that pushes against the headstem would just fall off(I positioned such that it was tilted downwards) causing the basket to smash right into the front tire! After I looked at the pictures(Like the one at the top of this page), it became apparent the bottom bar is suppose to tilt upwards where the headstem meets with the handlebar and after reconfiguring it, it has never fallen off and is pretty sturdy. It's also VERY convenient for trash(And other more endearing objects), like when you're going through the late-night drivethrough(It's happened before!). Also, my handlebars are much thicker than the bicycle's handlebars in the picture so the supplied handlebar mounts and screws didn't really work and it would've taken a thinner and much longer screw to mount it: instead, I just used solid core wire laying around and wrapped it really tight. The mounts are still not completely "grasping" the bar, but it's solid enough to work. I have a 2008 Diamondback Response moutain bike so maybe it's not meant for newer mountain bikes in general? Or Diamondbacks specifically? Or, specifically, responses?
Another note of caution is that the basket's handle is supposed to be in the pointing-up position when placing it on the rack, push in firmly and it should pop in, and then lay the handle to the side and it secures the top part of the basket. It appears like it should be pretty obvious, but I can understand how something like that can be missed since ... well... I don't remember it being in the instructions.
Customer Rating:
Summary: Great for around-town errands.
Comment: This is a wonderful little bike basket. I don't understand the reviewer who says it "falls off at the slightest touch"--I'm pretty sure they must have installed it incorrectly.
I'm very happy with it, and use it on my Cannondale hybrid bike to go to my local grocery. I was worried that it might not fit my bike, but (much to my relief) it wasn't a problem at all. The best part is that when I'm done with my errands and want to go out for a ride, I can take the basket off and the bike is back to its original look. Highly recommended.
Customer Rating: 
Summary: A sturdy basket
Comment: nicely made with powder coat finish. I don't like that the lower support rubs on the post. They should put some nylon tubing on that so it doesn't scrape the paint.
Customer Rating:
Summary: I'm satisfied
Comment: I'm completely satisfied with this product. It was easy to install. A previous review mentioned that it can be easily stolen but putting a lock on it solves this problem.
Customer Rating:
Summary: Love this basket
Comment: I researched this bike basket here on Amazon and I want to thank the people who gave this basket 5 stars. It's great. My husband attached it to the bike so I can't comment on that but he did it quickly, without any cursing so it couldn't have been too hard (he is pretty good at this stuff tho).
It's easy to put the basket on and take it off and it is stable and solid on my mountain bike. It's really elegant the way it attaches. I throw my giant chain and lock in the basket instead of having it precariously on the rack in back or wrapped around my waist (ugh). And I can actually shop and carry stuff safely. Love it!
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